Research Track: Living Labs for Business and emerging Technologies
TIME
11:00 – 12:45
Chaired by
Dimitri Schuurman
Type of Session
Research Session
DESCRIPTION
Following the evaluation procedure the OLLD evaluation committee has accepted the research papers. All papers reflect on the theme of the conference “LIVING LABS FRONTIERS: Driving systemic change through Soci(et)al Engagement, for real impact” explores how Living Labs can drive meaningful societal systemic change through active engagement and collaboration.” and have been classified according to its sub-tracks. These are: TRACK 1: Living Labs for Grand Societal Challenges; TRACK 2: Living Labs for Policies, Governance, collaboration and innovation ecosystems; TRACK 3: LLs for Inclusive Soci(et)al Engagement; TRACK 4: Living Labs for Business and Emerging Technology; TRACK 5: Living Labs Operation, Methods, Tools, and Impact.
"Living Labs for Inclusive Soci(et)al Engagement" papers by the Evaluation Committee
- What Could Possibly Go Wrong? Exploring Challenges of Living Lab Methodology in Publishing Applications.
- Music360: Assessing the true Value of Music
- The Dynamics of Innovation Networks in Living Labs: A System-Theoretical Approach
- Designing Smart Communication Platform with Living Labs: Crafting Innovative Urban Environments
- RECHARGING Business Models of Cultural Heritage Institutions in Living Labs
What Could Possibly Go Wrong? Exploring Challenges of Living Lab Methodology in Publishing Applications
Elias Blanckaert, Louise Hallström, Iris Jennes and Wendy Van den Broeck
Elias Blanckaert
User Researcher
Elias Blanckaert
User ResearcherElias is a user researcher whose primary research activities center on innovating the media landscape through the application of new technologies. He places a strong emphasis on utilizing living lab environments and co-creation methodologies. He contributed to the European Möbius project, which seeks to modernize the European book publishing industry with a particular focus on unlocking the potential of prosumers and delivering enriched media experiences. Since 2024, Elias has been involved in the European Presence project, which aims to enhance the impact of immersive human-to-human and human-machine interactions. This project delivers a comprehensive toolset of technologies, including holoportation, haptics, and virtual humans, integrated and demonstrated in XR professional and social environments, with thorough analysis conducted through user studies.
Abstract: This paper addresses the main research question: what are the challenges for implementing a living lab approach in innovation projects? To answer this question we first conducted a literature review on the definition, advantages and pitfalls of living labs. Then, we discuss the living lab approach as set-up in the anonymized project. During the implementation of the living lab approach within this project three main challenges surfaced: (1) knowledge on market and stakeholder needs in the proposal phase, (2) use of terminology in recruitment efforts, (3) implementation of stakeholder insights in technological development cycles via user requirements.
Key words: Innovation projects, Living Lab methodology, Stakeholder involvement, Challenges
Music360: Assessing the true Value of Music
Denis Guilhot, Gonçal Calvo, Jaap Gordijn, Anna Bon, Roel Wieringa, Sander Teekens, Frank Lucassen, Giovanni Giachetti, Daniel Catalá, Blanca de Miguel, Conrado Carrascosa, María de Miguel, Oscar Pastor, Bruno Gaminha, Lauri Ogawa, Piia Moore, Lisa NiChoisdealbha, Ioan Kaes
Denis Guilhot, PhD
Senior Innovation Engineer in the Innovation department of BMAT
Denis Guilhot, PhD
Senior Innovation Engineer in the Innovation department of BMATDenis Guilhot, PhD in Optoelectronics from the University of Southampton (UK), and master in Electronics and Optoelectronics (Physics) from the University of Montpellier (France), is a senior innovation engineer in the Innovation department of BMAT. Denis has extensive experience in R&D project management, innovation, technology transfer, IPR management and business development based on the exploitation of R&D results. Expert in public financing programs, evaluator, reviewer in funding programs, scientific journals and publications, he has been working for 3 years at BMAT Music Innovation, the Operating System for the Music Industry.
Abstract:
The online music economy has become the largest source of revenue for the music industry, but for many less-famous artists, live and background music remains the main source of income. Royalties generated by music usage in these environments are often not distributed based on actual music usage, creating an unfair distribution system.
The MUSIC360 project aims at generating information about the usage of background music and providing a model to conceptualise and measure the economical and societal value of music. The platform developed will collect data at a fine-grained level through five national Living Labs and a European one.
This paper introduces the project goals, objectives, and strategy (with a special emphasis on the Living Labs) to propose a new method for the sustainable development of Culture and Creativity, specifically the music sector, at a national and European level. It presents the way in which these Living Labs will be used to contribute to the transition towards a fair and transparent royalties distribution solution that promotes social justice and a more diverse and resilient music ecosystem and enables fairer policymaking and more accurate royalty distribution through information about the real usage of background music.
Key words: Background music; value; music metadata; neighbouring rights; author rights; royalties
The Dynamics of Innovation Networks in Living Labs: A System-Theoretical Approach
Matthias Vogel, Prof. Dr. Giuseppe Strina
Matthias Vogel
PhD Candidate, University of Siegen
Matthias Vogel
PhD Candidate, University of SiegenMatthias Vogel is pursuing a PhD at the University of Siegen, where he is part of the Chair of Service Development in SMEs and Crafts. His dissertation focuses on a system-theoretical analysis of the lab format.
Abstract: This research investigates the dynamics of interactions within innovation networks, using the practical example of a Lab. The focus is on analyzing how various actors within the network interact and the impacts of these interactions on the innovation process. Niklas Luhmann’s systems theory serves as the theoretical foundation, enabling an understanding of the complexity and emergent phenomena within these networks. The study employs qualitative methods, including semi-structured interviews with key actors in two Lab projects. Preliminary results suggest that transdisciplinary collaboration and open network structures are crucial for successful innovation. Detailed examination of interaction patterns and emergent phenomena within these labs highlights the importance of flexible structures and open communication channels. This study aims to contribute to a broader understanding of collaborative environments in innovation networks and provide practical recommendations for enhancing the effectiveness of Lab-formats.
Key words: System Theory, Innovation Networks, Collaboration, Emergent Phenomena
Designing Smart Communication Platform with Living Labs: Crafting Innovative Urban Environments
Hee Dae Kim, Hee Sook Yoo, Su Jung Lee
Hee-Sook Yoo, PhD
Director of Regional Digital Industry Team at National IT Industry Promotion Agency, South Korea and Advisory member of the Police Lab at Korean National Police Agency
Hee-Sook Yoo, PhD
Director of Regional Digital Industry Team at National IT Industry Promotion Agency, South Korea and Advisory member of the Police Lab at Korean National Police AgencyPh.D. in Management Information Systems, Sungkyunkwan University Director of Regional Digital Industry Team at National IT Industry Promotion Agency, South Korea Advisory member of the Police Lab at Korean National Police Agency Former Invited Reseacher of Health Informatics Research Lab at School of Computing, National University of Singapore Former Visiting Professor of Business School at the Sungkyunkwan University Research Fields: Digital Transformation, Living Labs for Local Digital Innovation, Digital Healthcare System and Crossing Border Collaborations for the Digital Innovation, etc.
Hee-Dae Kim,PhD
Director General at Daegu Technopark, South Korea
Hee-Dae Kim,PhD
Director General at Daegu Technopark, South KoreaPh.D. in Technology and Business Management at KAIST Director General at Daegu Technopark, South Korea Director General at Daegu Creative Living Labs (D-Lab, member of ENoLL ) Director of Korea Innovation Growth Engine Smart City Project (Citizen Participation Smart City Service Development) Research Fields: innovation systems from industries to society, urban design based on ICT technology, smart city living labs, smart communication platform based on citizen participation, digital transition, network society, datanomics, etc.
Abstract: Living Labs prioritize demand-driven innovation and have developed into an effective methodology addressing challenges in urban development, society, technology, and the economy. However, Living Labs still face challenges like stakeholder rewards, business connection difficulties, excessive flexibility, repeated issues, and redundant resource investments. This paper presents a Smart Communication Platform (SCP) as city innovation methodology to address inherent limitations of Living Labs, analyzing its five-year application in Daegu, South Korea, and providing implications. SCP Developed through Korea’s Smart City Innovation Growth Engine and Solution in Our Society Lab projects, SCP facilitates citizen scientists and private companies in problem-solving while scaling up proven solutions.
We validated our research questions through significant results at each stage of SCP. For a sustainable innovative urban environment, citizen scientists and urban problem banks are essential preparatory steps. The SCP model helps secure new market opportunities (sustainability), minimize redundant resource and budget investments (reproducibility), and accelerate decision-making (innovativeness)
Key words: Participation Modeling, Smart Communication Platform, Citizen Science, Permissioning City, Solution in Our Society (SOS) Lab
RECHARGING Business Models of Cultural Heritage Institutions in Living Labs
Ilaria Rosetti, Trilce Navarrete, Ellen Loots, Úna Hussey, Ragnar Siil
Úna Hussey
Project Manager at the Hunt Museum in Limerick
Úna Hussey
Project Manager at the Hunt Museum in LimerickÚna Hussey is a project manager at the Hunt Museum in Limerick, Ireland, specialising in cross-institutional collaboration and community-driven projects. Úna is the project manager of a pivotal work package for the RECHARGE project. This RECHARGE work package is testing participatory business models in ‘Living Labs’ to learn about diversifying funding streams for the cultural heritage sector. Úna has worked in the education area tying collection objects from multiple cultural heritage institutions to educational resources. Her professional background includes extensive experience in healthcare and nonprofit project management. She holds an MA in Fashion and the Environment from the London College of Fashion.
Abstract: The Covid-19 pandemic has highlighted the importance and power of cultural heritage institutions (CHIs) in connecting people in times of global crisis through new avenues of engagement. CHIs can create social, cultural, and economic value by enabling participation and co-creation, but a major challenge is capitalizing on this value by integrating participatory practices across organizations’ value chains.
This research explores the potential for museums to adopt a Living Lab approach in co-creating innovative business models with their value network to improve CHIs’ (financial) resilience and bring mutual benefits to all engaged stakeholders. To that end, a combination of a systematic literature review with primary and secondary data analysis is used to develop and test a model of Living Labs as catalysts of (cultural) Participatory Business Models (PBMs) within the RECHARGE project.
The results of this research provide a definition and a framework of participatory business model(-making), propose a theoretical model of Living Labs as catalysts of PBMs for CHIs, and reveal bottlenecks and improvement opportunities of the model tested against the workflow of museums experimenting with their business models in Living Labs. This framework informs the activation of multiple living labs in CHIs that act as catalysts to develop, implement, and innovate participatory business models to foster resilience and innovation.
Key words: Living Labs, Participatory Business Models, Cultural Heritage Organisation, Museums