Tweak your tools for peak participation
TIME
11:00 – 12:45
TRACKS
TRACK 1: Living Labs for Grand Societal Challenges;
TRACK 3: Living Labs for Inclusive Soci(et)al Engagement;
TRACK 5: Living Labs Operations, Methods, Tools, and Impact.
ORGANISER
Urban Leisure and Tourism Lab, Donagh Horgan
DESCRIPTION
Inholland’s Urban Leisure and Tourism labs conduct education and research on societal transitions by deep engagement and joint problematisation with the quintuple helix of stakeholders. Our experience in European projects has shown us the importance of robust participation to support social innovation and policy development. However, learning from SMARTDEST and other projects have shown that increasingly citizens and other stakeholders are suffering from participation fatigue, where reluctance to engage in co-design is growing. Some communities have been deeply involved in research for years without any beneficial returns, while for others engagement can be tokenistic without feedback loops or tangible outcomes. Low trust and polarisation within society does not help this issue, yet the need for place-based collaboration has never been greater.
In this workshop we will share some insights around participation challenges, and reflect on the usefulness of co-design tools. Join us to unpack some home truths around participation and engage in creative discussion on how to improve our tools for impact. We invite participants to bring tools they use in their own labs, where we will collectively think about hacks and improvements.
Agenda
High-level methodology:
The workshop will follow an interactive and participatory flow over the below phases:
- Sharing Session: A brief presentation on co-design tools used in real projects, emphasizing practical insights and lessons learned.
- Reflection: Participants engage in discussions to evaluate the effectiveness of various tools and their applicability in different contexts.
- Co-Design Exercise: A hands-on activity where participants collaborate to enhance existing tools or create new strategies for better engagement.
- Wrap-Up: A concise summary and reflection on key takeaways and next steps for applying the learned strategies.
1. Sharing. A short presentation on some of the tools we use in our labs, and how we have been working to improve their uptake. (20 mins).
0.00 – Welcome and introductions – High-level explanation of our Inholland labs; the ULT labs and ENSUT ecosystem; IMI (and SM) labs; research themes, approaches and ways of working.
0.05 – I’ll show you mine: Introducing our tools: Co-design Canvas (and others depending on time)
0.10 – Telling it how it is: Presenting our challenges with the tools how we see it.
0.15 – Can you show me yours: Brief Q+A around the tools we use in our labs, and others can share theirs – with brief explanations.
2. Reflecting. Reflecting on the suitability of some tools, and their ability to engage creative discussion and dialogue. (20 mins).
0.20 – Using a template, Participants will be asked to assess the suitability of (our/their) tool based on identified user perspective / scenarios.
0.30 – Sharing back the identified challenges or limitations of the tool in groups. Record feedback on the template and share back to wider group.
3. Co-design. Creative exercise looking at how to hack our existing tools for impact. (40 mins).
0.40 – What to change. With the aforementioned challenges in mind (using the data collected in templates), participants will first discuss what changes could be made to the chosen tool(s).
0.60 – Hack the tool. Using the (second page) template provided teams will follow instructions to hack their tools. (Simplified version of the Washing Machine).
0.80 – Get your tool out! Share back the revised tool to the group. How might you evaluate its ongoing success?
4. Wrap up. Open discussion and next steps. (10 mins)
0.90 – Closing wrap up, reflections and networking.
SPEAKER BIOS
Donagh Horgan
Academic & Practitioner Inholland University of Applied Sciences and Erasmus University Rotterdam
Donagh Horgan
Academic & Practitioner Inholland University of Applied Sciences and Erasmus University RotterdamDonagh Horgan is a researcher-practitioner and a lab lead at the Urban Leisure and Tourism Lab Rotterdam. His work looks at societal transitions through a holistic lens of sustainable tourism. Trained as an architect and social designer, he follows a regenerative perspective, consulting with governments and place-based ecosystems on socio-spatial transformation.
Iris Kerst
Programme Manager Inholland University of Applied Sciences
Iris Kerst
Programme Manager Inholland University of Applied SciencesIris Kerst is program manager of the Urban Leisure & Tourism Lab location Rotterdam and of the Expertise Network Sustainable Urban Tourism, both initiatives of the Inholland University of Applied Sciences. In her daily work, she tries to bridge education, research and the field.
Pieter Breek
Lecturer at Leisure & Events Management department, Inholland University of Applied Sciences
Pieter Breek
Lecturer at Leisure & Events Management department, Inholland University of Applied SciencesPieter Breek is a lecturer at the Leisure & Events Management department, Inholland University of Applied Sciences. He is coordinator of the International Music Industry Lab and senior researcher for the Innovation in the Music Industry research group. He focuses on two topics. Music ecosystems in relation to urban development and the impact of social media on the social forces involved in the construction of places. His work has been published in City & Community, the Journal of Urbanism: International Research on Placemaking and Urban Sustainability, the Journal of Place Management and Development, and the Journal of Urban Affairs.