Unveiling the Unseen Value - Maximizing Living Labs Impact and Policy Influence
TIME
14:00 – 15:30
TRACKS
TRACK 5: Living Labs Operations, Methods, Tools, and Impact
ORGANISER
Ghent Living Lab, Tom Van Nieuwenhove
DESCRIPTION
Join us for an insightful workshop where we introduce the Living Lab Assessment Method (LLAM), developed in collaboration with the city of Ghent. LLAM provides a comprehensive and context-sensitive framework for evaluating how Living Labs (LLs) generate value in local urban ecosystems. During this workshop, participants will not only learn about LLAM but also apply it to real-world cases to fully grasp its potential and versatility.
Living Lab processes often appear ambiguous to both practitioners and academics, despite their significant promise in fostering urban resilience and addressing complex urban challenges. LLs facilitate multi-stakeholder collaborations, generate and share new knowledge, and contribute to urban transitions. However, the long-term value creation, funding, and scalability of LL outcomes remain unclear, exacerbated by varying stakeholder expectations. Thus, a robust impact assessment is crucial for a clear understanding of LL effectiveness.
Traditionally, LL impact assessments focus heavily on tangible end-products. We propose that LLs also create significant invisible value. To capture this, we developed LLAM within Ghent through a participatory approach involving local LL practitioners. LLAM offers a holistic view of value generation across several dimensions: skill capacity, network capacity, knowledge capacity, instrumental capacity, societal agenda setting, altruism and prototyping, and hedonism.
Agenda
- Intro Presentation (10 min)
- Context
- Framework
- Objective of Today’s Exercise
- Immersive Exercise (10 min)
- Division into Q4-helix
- Context for the Exercise: Sluizeken-Tolhuis-Ham
- Highly urbanized area
- High diversity (mainly Turkish and Bulgarian community)
- Three parks and a sports hall
- Cafeteria is not open
- Exercise: From each stakeholder’s perspective, consider what is important to them regarding the question “How can we encourage more sports in the neighborhood?”
- Discuss in groups and note on a sheet.
- Use the 7 dimensions of value creation as inspiration. Choose the top three dimensions that are important for your persona.
- Recap of First Exercise (10 min)
- Discussion: What is important for your persona and why?
- Develop an Intervention Line in the Neighborhood to Encourage More Sports (40 min)
- Choose the most important dimension of value creation.
- Example: Strengthen the neighborhood ecosystem of organizations.
- Develop an intervention line to achieve this goal by answering the following questions:
- Recap of the Intervention Exercise + Discussion (20 min)
SPEAKER BIOS
Tom Van Nieuwenhove
Urban Innovation Strategist City of Ghent
Tom Van Nieuwenhove
Urban Innovation Strategist City of GhentMy name is Tom. I'm all about making our city a better place through new and creative solutions. My job is to find the time and space for innovative ideas to grow, helping to solve the problems we face in urban life. I support projects that test and implement these ideas, aiming to make a real social impact. I also focus on working closely with universities and colleges. With over 80,000 students and researchers in our city, I see a lot of potential for collaboration. How can their expertise help improve our city, and what opportunities can we offer them in return? Together, we look for ways to partner up and drive innovation. If you have a cool idea, a tough city problem, or a research question, I'd love to chat. Let's connect and see how we can make positive changes together!
Ben Robaeyst
Researcher imec-MICT-UGent
Ben Robaeyst
Researcher imec-MICT-UGentMy name is Ben, and I am passionate about urban development and exploring different potential futures. Over the past six years, I have worked as a Living Lab (LL) researcher, conducting participatory action research (PAR) in the application of Urban Living Labs within the city of Ghent. This hands-on experience allowed me to gain academic insights while actively participating in the practical application of LLs. The Living Labs I worked on addressed a wide range of complex urban issues, such as reducing loneliness among elderly citizens, encouraging homeowners to invest in climate-neutral solutions, and using cultural heritage to foster neighborhood social cohesion. Currently, I am a futures researcher at IMEC, a leading research institute. My focus is on analyzing today's trends in technology development to generate forward-thinking insights that inform contemporary strategies. I am particularly interested in applying futures methodologies within the context of Urban Living Lab projects. If you enjoy discussing futures, Living Labs, urban development, and technology, I'm your guy! Let's connect and explore how we can shape the cities of tomorrow together.