Unveiling the Unseen Value - Maximizing Living Labs Impact and Policy Influence

TIME

14:00 – 15:30

TRACKS

TRACK 5: Living Labs Operations, Methods, Tools, and Impact 

ORGANISER

Ghent Living Lab, Tom Van Nieuwenhove

DESCRIPTION

Join us for an insightful workshop where we introduce the Living Lab Assessment Method (LLAM), developed in collaboration with the city of Ghent. LLAM provides a comprehensive and context-sensitive framework for evaluating how Living Labs (LLs) generate value in local urban ecosystems. During this workshop, participants will not only learn about LLAM but also apply it to real-world cases to fully grasp its potential and versatility. 

Living Lab processes often appear ambiguous to both practitioners and academics, despite their significant promise in fostering urban resilience and addressing complex urban challenges. LLs facilitate multi-stakeholder collaborations, generate and share new knowledge, and contribute to urban transitions. However, the long-term value creation, funding, and scalability of LL outcomes remain unclear, exacerbated by varying stakeholder expectations. Thus, a robust impact assessment is crucial for a clear understanding of LL effectiveness.   

Traditionally, LL impact assessments focus heavily on tangible end-products. We propose that LLs also create significant invisible value. To capture this, we developed LLAM within Ghent through a participatory approach involving local LL practitioners. LLAM offers a holistic view of value generation across several dimensions: skill capacity, network capacity, knowledge capacity, instrumental capacity, societal agenda setting, altruism and prototyping, and hedonism. 

Agenda

  1. Intro Presentation (10 min) 
  • Context 
  • Framework 
  • Objective of Today’s Exercise 
  1. Immersive Exercise (10 min) 
  • Division into Q4-helix 
  • Context for the Exercise: Sluizeken-Tolhuis-Ham 
  • Highly urbanized area 
  • High diversity (mainly Turkish and Bulgarian community) 
  • Three parks and a sports hall 
  • Cafeteria is not open 
  • Exercise: From each stakeholder’s perspective, consider what is important to them regarding the question “How can we encourage more sports in the neighborhood?” 
  • Discuss in groups and note on a sheet. 
  • Use the 7 dimensions of value creation as inspiration. Choose the top three dimensions that are important for your persona. 
  1. Recap of First Exercise (10 min) 
  • Discussion: What is important for your persona and why? 
  1.  Develop an Intervention Line in the Neighborhood to Encourage More Sports (40 min) 
  • Choose the most important dimension of value creation. 
  • Example: Strengthen the neighborhood ecosystem of organizations. 
  • Develop an intervention line to achieve this goal by answering the following questions: 
  1. Recap of the Intervention Exercise + Discussion (20 min) 

SPEAKER BIOS

Tom Van Nieuwenhove

Urban Innovation Strategist City of Ghent

Ben Robaeyst

Researcher imec-MICT-UGent